Shopclues User Manual

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ShopClues is a top Indian online marketplace founded in Silicon Valley. Manage orders, price updates and inventory with our ShopClues integration for Linnworks

Founded in 2011, ShopClues is a successful marketplace, with over half a million sellers selling a multitude of products to over a billion potential customers across India.

 

Step 1: Integrate the Channel into Linnworks.net:

To use the ShopClues integration, you must first install it from within Linnworks.net.

Log into Linnworks.net

Select Settings in the left-hand menu bar.

User Guide Shopclues

To use the KartRocket integration, you must first install it from within Linnworks.net.

Log into Linnworks.net

Select Settings in the left-hand menu bar.

User Guide Shopclues

Locate KartRocket on the list, and click Integrate.

User Guide Shopclues

Click on the link at the bottom to review the KartRocket Connector’s Terms and Conditions first, then click Accept to move onto the next step of the integration.

User Guide Shopclues

Enter your KartRocket account name to start the actual integration.

Shopclues Channel

After reading the Disclaimer, tick I agree to the terms and conditions and click Next to continue integrating.

Shopclues New Channel

 

The integration of a Shopclues Channel needs the following information:

a) User Name: enter the user name you were provided with by Shopclues.

b) Password: enter the password provided with by Shopclues.

c) Client ID / Client Secret:

1. Follow the link below, and enter the login credentials provided by Shopclues.

http://applications.shopclues.com/index.php?r=site/login

2. When you have logged in:

i) Select Documentation

ii) Select Getting Started

iii) Select Register Your App

iv) Select Registering Your App with Shopclues

 

3. This will open the Manage Application section.

i) Click on Add New/Update

ii) Enter the requested information, including Application Name.

iii) Return to Manage Application

iv) Select View

v) Select Security

vi) Make a note of the Client ID and Client Secret.

vii) Enter the Client ID and Client Secret in the form.

 

d) Default Currency:

Set the default currency for the orders downloaded from the channel, for example GBP, USD. This field is optional, as the Currency should be included in the orders.

 

e) Click Next to continue.

User Guide Shopclues

To complete the integration, click on Finish. Your ShopClues integration should now show in Channel Integrations

User Guide Shopclues

Step 2: Edit Channel Details:

User Guide Shopclues

Account Status

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Configuration button.

4) To Enable or Disable the Account, locate the Account section.

5) If the Enabled option is unticked, the channel will not download or update orders, or provide inventory level updates.

6) The Test button allows you to confirm there are no errors preventing Linnworks and ShopClues communicating. Contact EBG Support if Test Reports any errors.

7) Click Save at the bottom of this window to apply any changes.

Shopclues Edit Channel

 

Channel Inventory Settings

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Configuration button.

4) In the Inventory section, the first entry is Update Inventory. If this is disabled, then Linnworks will not tell the listings on the ShopClues marketplace when Available Stock Levels change in Linnworks. If enabled, then Linnworks will provide these updates.

5) Update Inventory only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Mapping.

6) The Price Change feature allows Linnworks to send new prices directly to the listing when they are correctly imported or updated.

Note that Price Change only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Price Change and Mapping.

7) Max Listed allows you to filter the highest quantity that Linnworks can/will send to the listings on ShopClues. If Max Listed is set to 50, and your Available Stock moves from 30 to 60, Linnworks can only send 50, and this will not change until the Available Stock level drops below 50.

8) Stock Percentage acts in a similar fashion, but only updates the listings with the specified percentage of your actual Available Stock level.

9) End When allows you to set a ‘false zero’ for the channel. This means it will send Out of Stock when the available stock reaches the value set in this value.

10) Click Save at the bottom of this window to apply any changes.

User Guide Shopclues

 

Channel Listing Settings

Linnworks.net periodically checks the channel for the current listings you have on the channel, their titles and SKUs, so that the Mapping Tool can be used correctly. It can be triggered manually, should you have made changes directly on the channel and outside of Linnworks.

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Configuration button.

4) In the Listings section, the information reflects the information Linnworks currently has about your listed items on the ShopClues marketplace.

5) If there is a tick by Listing Download in Progress, Linnworks is downloading the current listings, and cannot be interrupted.

6) The Listing Download Start Time value is the time the last download/update was started.

7) The Last Listing Download Completion Time value tells you the last successful download completed and was imported into Linnworks.

8) The Listing Download Estimated Completion reflects Linnworks’ best estimate of when the most recent or current download should complete.The Download Listings button instructs Linnworks to retrieve the latest listing information, and ticks the Listing Download in Progress box. This can only be used once every 4 hours maximum, and will warn you if you try to use it more frequently.

9) Click Save at the bottom of this window to apply any changes.

User Guide Shopclues

 

Order Settings

This section reflects activities affecting the Linnworks Order Sync on your ShopClues channel integration. Linnworks downloads orders from ShopClues with the status Shipping in Progress.

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Configuration button.

4) In the Order section, there are two options.

Dispatch Notes, when enabled, allows Linnworks to send information about orders that have been Processed in Linnworks. Orders that are Processed in Linnworks are updated to the status Manifested on ShopClues.

The Order Sync Date reflects the date and time of the last successful order download and update for the ShopClues channel integration.

5) Click Save at the bottom of this window to apply any changes.

User Guide Shopclues

 

API Settings

These settings are used to enable Linnworks and your ShopClues account to connect, and are covered in Step 1. Click Save at the bottom of this window to apply any changes.

User Guide Shopclues

Step 3: Location Mapping:

User Guide Shopclues

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Configuration button.

4) Locate the Location Mapping button, and click on it.

5) This opens the Location Mapping window.

6) The first option is the Order Download location. This is initially Default, but can be changed. Click on the drop-down list and select which inventory/fulfillment location will initially receive the orders from the ShopClues integration.

7) Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your ShopClues listings.

8) If you have only the Default location, this can be ignored, with Default left enabled.

9) If you have multiple Inventory Locations, you can switch off locations (slide the switch to the left) that you don’t want to be included in the stock numbers on the listings.

User Guide Shopclues

Click Save when you have finished to update Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.

Step 4: Mapping:

User Guide Shopclues

Linnworks uses the Mapping Tool to ensure that it knows which SKUs in its inventory are connected to which listings on ShopClues. As such, you should ensure that all of your listings are mapped correctly, or stock levels and prices will not update correctly, and orders may not be picked accurately.

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Mapping button. This screen is divided into two sections. On the left are the listings Linnworks is aware of on your ShopClues Channel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration. On the right is a Linnworks Inventory Search Tool. Each has its own Search box.

On the left is the listing Linnworks is aware of on your ShopClues Channel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration.

On the right is a Linnworks Inventory Search Tool.

Each has its own Search box.

User Guide Shopclues

In the bottom left hand corner of the window is a status section. It shows the Total Number of Listings on the channel, and then beside it the Unlinked and Linked numbers – Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no Unlinked listings.

 

Linking Items Automatically

If the SKUs in your inventory match the SKUs used on the listings, Linnworks can link them all for you.

1) Click the Settings button (in the top left hand corner with a cog/gear on it).

2) Select Link All By.

3) Select SKU.

4) Linnworks will map all those listings that have a SKU which matches a SKU in the Linnworks Inventory.

5) Check the Linked and Unlinked values once this is complete.

 

Linking Items Manually

If the SKUs in your inventory do not match the SKUs used on the listings, you can make the link manually.

1) Use the left hand list and Search to find the listing to be linked.

2) Click on it to highlight and select it.

3) In the right hand list, use the Search box to find the correct Linnworks Inventory item to link it to.

4) Click the Link button beside it with the listing highlighted.

5) Repeat for other listings to be linked manually.

 

Creating Linnworks Inventory items and Mapping

If there are no SKUs in your inventory match to the SKUs on the listings, you can ask Linnworks to create basic Inventory items for you, and link them.

1) Use the left hand list and Search to find the listing to be linked.

2) Click on Create.

3) A new item will be created in the Linnworks inventory using the Name, Price and Stock Level, as well as the SKU from the listing. This will be linked to the SKU.

4) This can be updated with other information later in the Inventory.

5) Repeat this for other Listings that have no Linnworks inventory equivalent.

 

Price Change Functionality

Price Change only works for listings that are correctly linked to a Linnworks Inventory item in the Mapping Tool.

1) Open Linnworks.Net.

2) Select Inventory.

3) Select My Inventory.

4) Use Search to locate the Inventory item that requires a Price Change on ShopClues.

5) Click on the SKU to edit the item.

6) Click on the Listing descriptions tab.

7) Under the Product pricing by Channel section, click on Add New.

8) Enter the Source as ShopClues.

9) Enter the SubSource as the name of the ShopClues channel.

10) Enter the Price.

11) Click on + Add to complete.

12) If there is already an entry present for the correct Source and SubSource, double click the Price to edit it, and then click Enter.

13) Close the SKU window when you have finished.

Step 5: Payment Mapping:

NA

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Payment Method button.

4) This opens the Edit Payment Methods window, the list will initially be blank.

5) When mapped, Linnworks will ensure the orders it downloads from ShopClues reflect correctly which payment methods/providers have been used on the site.

6) Click Save at the bottom of the channel integration window to apply any changes.

User Guide Shopclues

 

Map ShopClues Payment Methods

User Guide Shopclues

User Guide Shopclues

1. Select the Channel Payment Method value, and select one of the Payment Methods from ShopClues that show in the drop-down list.

2. Click on the Linnworks Payment Method drop-down. Select the appropriate Linnworks Payment Method that should be used in Linnworks orders when they are downloaded, including the above payment method.

3. Click Add to save the mapping, and return to the list.

4. Repeat this for all of the ShopClues payment methods you wish to use.

5. Click Save at the bottom of the channel configuration window to apply any changes.

Step 6: Shipping Mapping:

User Guide Shopclues

The next step is to map your ShopClues Shipping services to Postal Services in Linnworks, so orders don’t need to have their Postal Service set manually. Initially, all are mapped to Default.

1) In Linnworks.net, click Settings.

2) Select Channel Integration.

3) Locate the ShopClues entry, and click the Shipping Mapping button (as above).

4) In the Edit Shipping Allocation window, you should have an empty list.

5) To add a new entry for one of your ShopClues shipping services, click on Create New.

User Guide Shopclues

 

Create New Shipping Service Mapping

Shopclues Shopping Service

1. For the Channel Service Name, enter the name of the Shipping Service in ShopClues.

2. In Channel Service Tag, enter the Tag value used for the service in ShopClues.

3. In the Linnworks Postal Service drop-down, select the name of the Linnworks Postal Service that should be used for orders imported from ShopClues with the Shipping Service to dispatch them correctly.

4. The Add button will save the mapping, and display it in the Edit Shipping Allocation screen.

5. Repeat this for all the other ShopClues Shipping methods you are using.

6. Click Save at the bottom of the channel integration window to apply any changes.

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