Spartoo is the No.1 fashion marketplace in Europe. They specialise in Shoes and Clothing. It boasts over 10 million unique visitors per month and 2.5 million shipments annually. The marketplace is present in 30 countries including France, Spain, Italy, Germany, Finland, Denmark, Poland, and many more. It operates in with a customer service in 12 languages. It offers a standard marketplace drop-ship model. With Spartoo for Linnworks, sellers can manage orders, update prices and stock levels.
The membership fee is around £35/month but UK businesses can qualify for the first 3 months for free by clicking here.

Selling Criteria for the Spartoo Marketplace includes:

  • A catalogue with minimum 200 IDs
  • Delivery cost < £4
  • EAN codes are not mandatory but very important, as Spartoo need them for the price comparators, so they insist on receiving them
  • High quality pictures with a white or light grey background
  • Easy and quick return management
  • An effective andfast customer service

 

Process for joining Spartoo- If the criteria above is fulfilled, Spartoo sends their merchant contract to the seller. When this is signed, they create an account on the seller’s behalf. The seller can then start sending them their feed. The photos of the products are validated manually by our team. When the products get validated, Spartoo can activate your account.
Tip- Spartoo will only work with sellers who can offer a minimum of 250 SKUs.
If you require any further assistance with the Spartoo marketplace or if you would like to start selling, please contact Silvia at [email protected] or Eleni at [email protected]. You can also contact [email protected] and [email protected]

Step 1: Integrate the Channel into Linnworks.net

To use Spartoo, you must first install it from within Linnworks.net

  1. Login to Linnworks.net
  2. Select Settings in the left-hand menu bar.
  3. Select the Channel Integration option.
  4. Select Add New to return a list of available Channel Integrations.
  5. Locate Spartoo on the list, and click on Integrate.
  6. After reading the warning, please click on Accept to move onto the next step of integration. You can click on the link at the bottom to review the Spartoo Connector’s Terms and Conditions before doing so, if you wish to.
  7. Enter your Spartoo account name to start the actual integration
  8. After reading the Disclaimer, please tick ‘I agree to the terms and conditions’ and Next to continue integrating Spartoo.
  9. The integration of a Spartoo Channel needs the following information:

    A)User Name:

    Please enter User name provided by Spartoo.

    B) Password:

    Please enter Password provided by Spartoo.

    C) Seller Id:

    1. Please follow this link, and enter the login credentials provided by Spartoo.
    https://www.spartoo.co.uk/mp/documentation.php?page=webservices
    2. After Login please locate your Seller ID.
    a) Select Home.
    b) Select Information.
    c) Select Seller Id for webservices. This window will display the Seller Id.
    3. Enter the Seller Id in the Linnworks.net form.

    D) Default Country:

    This is the region or country for the Spartoo channel you are integrating, eg. UK, Italy, Brazil.

    E)Inventory Feed URL:

    1. Please follow the link below, and enter the login credentials provided by Spartoo.
    https://www.spartoo.co.uk/mp/documentation.php?page=webservices
    2. After Login, please locate the FTP address for the Product Feeds:
    a) Select Home.
    b) SelectInformation.
    c) Select Flux Produit, which will display the FTP link for Product Feeds.
    3. Please copy this link to use as the Inventory Feed URL in the form in Linnworks.net.

    F) Click Next to continue.

  10. To complete the integration, please click on Finish. Your Spartoo integration should now show in Channel Integrations
Step 2: Edit Channel Details

Account Status

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Click on the Configuration button (see above).
4) To Enable or Disable the Account, locate the Account section.
5) If the Enabled option is unticked, the channel will not download or update orders, or provide inventory level updates.
6) The Test button allows you to confirm there are no errors preventing Linnworks and Spartoo communicating. Contact EBG Support if Test Reports any errors.
7) Click Save at the bottom of this window to apply any changes.

Channel Inventory Settings

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Click on the Configuration button.
4) In the Inventory section, the first entry is Update Inventory. If this is disabled, then Linnworks will not tell the listings on the Spartoo marketplace when Available Stock Levels change in Linnworks. If enabled, then Linnworks will provide these updates.
5) Update Inventory only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Mapping.
6) The Price Change feature allows Linnworks to send new prices directly to the listing when they are correctly imported or updated.
a. Price Change only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Price Change and Mapping.
7) Max Listed allows you to filter the highest quantity that Linnworks can/will send to the listings on this Spartoo channel. If Max Listed is set to 50, and your Available Stock moves from 30 to 60, Linnworks can only send 50, and this will not change until the Available Stock level drops below 50.
8) Stock Percentage acts in a similar fashion, but only updates the listings with the specified percentage of your actual Available Stock level.
9) End when allows you to set a ‘false zero’ for the channel. This means it will send Out of Stock when the available stock reaches the value set in this value.
10) Click Save at the bottom of this window to apply any changes.

Channel Listing Settings

Linnworks.net periodically checks the channel for the current listings you have on the channel, their titles and SKUs, so that the Mapping Tool can be used correctly. It can be triggered manually, should you have made changes directly on the channel and outside of Linnworks.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartooentry, and look to the right. Click on the Configuration button.
4) In the Listings section, the information reflects the information Linnworks currently has about your listed items on the Spartoo marketplace.
5) If there is a tick by Listing download in progress, Linnworks is downloading the current listings, and cannot be interrupted.
6) The Listing download start time value is the time the last download/update was started.
7) The Last listing download completion time value tells you the last successful download completed and was imported into Linnworks.
8) The Listing download estimated completion reflects Linnworks’ best estimate of when the most recent or current download should complete.The Download Listings button instructs Linnworks to retrieve the latest listing information, and ticks the Listing Download in Progress box. This can only be used once every 4 hours maximum, and will warn you if you try to use it more frequently.
9) Click Save at the bottom of this window to apply any changes.

Order settings

This section reflects activities affecting the Linnworks Order Sync on your Spartoo channel integration. Linnworks downloads orders from Spartoo with the status Shipping in Progress.

1. In Linnworks .Net, Select Settings.
2. Select Channel Integration.
3. Locate the Spartoo entry, and look to the right. Click on the Configuration button.
4. In the Order section, there are 2 options.
5. Despatch Notes, when enabled, allows Linnworks to send information about orders that have been Processed in Linnworks. Orders that are Processed in Linnworks are updated to the status Shipped on Spartoo.
6. The Order Sync Date reflects the date and time of the last successful order download and update for the current Spartoo channel integration.
7. Click Save at the bottom of this window to apply any changes.

API Settings

These settings are used to enable Linnworks and your Spartoo account to connect, and are covered in Step 1. Click Save at the bottom of this window to apply any changes.

Step 3: Location Mapping

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Click on the Configuration button.
4) Locate the Location Mapping button, and click on it.
5) This opens the Location Mapping window.
6) The first option is the Order Download location. This is initially Default, but can be changed. Click on the dropdown list and select which inventory/fulfillment location will initially receive the orders from this Spartoo integration.
7) Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your Spartoo listings. 8) If you have only the Default location, this can be ignored, with Default left enabled.
9) If you have multiple Inventory Locations, you can switch Off locations (Slide switch to the left) that you don’t want to be included in the stock numbers on the listings.

Click Save when you have finished to update Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.

Step 4: Mapping

Spartoo provides inventory information as a downloadable file, rather than in it’s API.

This means that you must define, in the Config of the SpartooChannelIntegration,the URL (link) allowing Linnworks to find the file. If you do not specify it when integrating Spartoo, then you can enter (or update) it:

1. In Linnworks.net, select Settings.
2. Select Channel Integrations.
3. Click on the Configbutton for your Spartoochannel.

With this Inventory Feed URL, the SpartooChannel Integration can correctly display SKUs on its Channel Mapping Screen.

Linnworks.net uses the Channel Mapping Screen to ensure that it knows which SKUs in its inventory are connected to which listings on Spartoo. You must ensure that all your listings are mapped correctly, otherwise stock levels and prices will not update correctly, and orders may not be picked accurately.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartooentry, and look to the right. Click on the Mapping button.

This screen is divided into 2 sections.

On the left is the listings Linnworks is aware of on your SpartooChannel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration.

On the right is a Linnworks Inventory Search Tool.

Each has its own Search box.

In the bottom left hand corner of the window is a status section. It shows the Total number of listings on the channel, and then beside it the Unlinked and Linked numbers – Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no Unlinked listings.

If a SKU doesn’t have a Linnworks SKU next to it, it is Unlinked. You can link it by:

If the item you need to link the listing to in the Linnworks Inventory has a different SKU to the listing:

1. Selecting the item/SKU on the left, using the left mouse button. 2. Searching for the item in the Linnworks Inventory on the right-hand side, then left clicking to select it.
3. Clicking on the ‘Link’ button by the Entry on the left.
4. The button should then change to ‘Unlink’, and the Linnworks SKU should be shown next to the Channel SKU.

If the item you need to link the listing(s) to in Linnworks has the same SKU as the listing:

1. In the top left hand corner of the window is a button with a gear icon. Click it. 2. Click on Link all by.
3. Click on SKU.

If a SKU has no Linnworks SKU next to it, and there isn’t an equivalent item in the Linnworks Inventory, you can create an item from the listing and link the 2. The new Inventory item will gain only the Price, SKU, Title and Stock Level of the listing when created.

1. Locate the unlinked Item you wish to create an inventory item for.
2. Click on the Create button.

Step 5: Payment Mapping

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Locate the Payment Method button, and click on it (see above).
4) This opens the Edit Payment Methods window. The list will initially be blank.
5) When mapped, Linnworks will ensure the orders it downloads from Spartoo reflect correctly which payment methods/providers have been used on the site.
6) Click Save at the bottom of the channel integration window to apply any changes.

Map Spartoo Payment Methods

1. Select the Channel Payment Method value, and select one of the Payment Methods that show in the dropdown list.
2. Then click on the Linnworks Payment Method dropdown. Select the appropriate Linnworks Payment Method that should be used in Linnworks orders when they are downloaded including the above payment method.
3. Press Add to save the mapping, and return to the list.
4. Repeat this for all of the Spartoo payment methods that are being used by you.
5. Click Save at the bottom of the channel configuration window to apply any changes.

Step 6: Shipping Mapping

The next step is to map your Spartoo Shipping services to Postal Services in Linnworks, so orders don’t have to have their Postal Service set manually. Initially, all are mapped to Default.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Locate the Shipping Mapping button, and click on it (see above).
4) In the Edit Shipping Allocation window, you should have an empty list.
5) To add a new entry for one of your Spartoo shipping services, click on Create New.

Create New Shipping Service Mapping

1. For Channel Service name, enter the name of the postal service as used in Spartoo.
2. Channel Service tagis the code that the channel uses to refer to this shipping method, and is the code that is included when Linnworks downloads the order.
3. In the Linnworks Postal Service dropdown, select the name of the Linnworks Postal Service that should be used for orders imported from Spartoo with the Shipping Service to dispatch them correctly.
4. The Add button will save the mapping, and display it in the Edit Shipping All location screen.
5. Repeat this for all the other Spartoo Shipping methods you are using. This ensures your Linnworks order processing will run smoothly, and with minimal distractions.
6. Click Save at the bottom of the channel integration window to apply any changes.

Step 7: FAQs

Basic

Common Question Answer
What is the channel seller login URL? http://www.spartoo.co.uk/mp/
What is theURLof the marketplace/channel? http://www.spartoo.co.uk/
Before integration of this channel in Linnworks, seller should have an account with Elala.in ? Yes, a seller account is required in order to integrate this channel into Linnworks.
What functionality is supported by this channel integration? Management of orders (Download , mark as dispatched) , Updating Price & Updating Stock
What is the URL of the documentation for this channel integration? http://www.ebusinessguru.co.uk/spartoo-user-manual/
How do I contact support for help with this channel integration? You can email your query to [email protected]
How do I find the Username, Password, Seller Id and Inventory Feed URL for setting up the channel integration? Please refer documentation:http://www.ebusinessguru.co.uk/spartoo-user-manual/

Order

Common Question Answer
Which type of orders are downloaded into Linnworks? Only orders with the status of "Order verified" are downloaded from channel to linnworks.
Which Payment methods are downloaded to Linnworks for orders from the channel? Only Paid status are provided. No specific methods.
After processing an order in Linnworks, what is the order status changed to on the channel? The order status is set to Shipped.
After processing an order in Linnworks, is the tracking information uploaded to the channel order? Yes if present
Do I have to assign the tracking number to the order before processing it , if I want to upload the tracking number to the channel? Yes. Shipping service name & Vendor name needs to be define .
Do I need to define the shipping service for the orders in Linnworks before processing it? Yes. As orders in Linnworks cannot be updated after they are processed, you must define the Shipping Service before marking the order as processed.
Are refunds supported by this Linnworks channel integration? Refunds are not supported. Any refunds must be executed in Linnworks, and then separately on the Channel.
Are order cancellations supported in this Linnworks channel integration? Order cancellation are not supported. Any orders must be cancelled in Linnworks, and then separately on the Channel.
Which types of fulfillments/shipments are supported in this channel integration? Only standard order shipments are supported to customers by this integration.
How often does an integrated channel import orders into Linnworks? Synchronisation occurs once per hour.
How often does an integrated channel send Shipping/Status updates to Elala.in? Synchronisation occurs once per hour.

Price Update

Common Question Answer
Does this channel integration support price updates for linked listings on the channel? Yes
How often does an integrated channel send price updates to the channel? Synchronisation occurs once every hour.
If we want to change the price in Linnworks, and have the update synchronizedby the channel integration, where should we make the update? In Linnworks.net, select the Inventory tab, and the My Inventory option.
Using the tools, search for the item to update.
Right click it, and select Edit Product Details
Select the Listing Descriptions tab.
If the Source and SubSource is already present under Product Pricing by Channel, then click on thePrice to edit it.
If the Source and SubSource are missing, click on Add New, next to the Product Pricing by Channel section.
Enter the correct Source and Subsource for the Channel Integration. Enter the correct price to be used,
Do we need to adjust any settings in the Channel Configurationto use Price Update? Yes.
Open Settings.
Open Channel Integration.
Click on the Edit Channel Details button.
Check the Price Update option.
Select Save to finish.
If a price is changed on the channel, do we have a track record in Linnworks? Yes, this will show up in the Audit Trail.
If there is a problem with a price update on the channel integration, can Errors be checked inLinnworks? Yes. In Linnworks.net, select Settings, and then Automation Log.

Stock Update

Common Question Answer
Does this channel integration support stocklevel updates to linked listings on the channel from Linnworks? Yes, it can automatically update the Available Stock Level on listings via the Channel Integration.
How often does the integrated channel update stock levels from Linnworks to the channel? Synchronisation occurs once per hour.
Is there a limitation on which Linnworks stock locations are available for this channel integration?? Stock can be synchronized to the channel form any location or combination of locations in the Linnworks inventory.
Are there any settings we need to change in the channel configuration in Linnworks for Stock Updates to be enabled and active? Under Settings, Channel Integrations, you should ensure Inventory Sync is enabled.
You can select which Linnworks locations will be used to calculate Available Stock. This can be found under edit channel location mapping. Enable the locations holding stock that’s available for that channel.
For more information refer to http://www.ebusinessguru.co.uk/spartoo-user-manual/
Can we define a Minimum stock level in the selected Channel from the channel integration in Linnworks? Yes, you can define a Min level that will signal sending 0 to a listing early.
After stock levels are changed on the channel listing, do we have any record in Linnworks ? Yes, this is recorded in Linnworks.
If there is a problem with astock update from this channel integration, can we check For errorsLinnworks? Yes, the Automation Logscan be found under Settings in Linnworks.

Get your free quote

Call 0208 090 4547

Hear From Our Clients

Best website/e-commerce vendor I've worked with in my 10 years of being an IT PM! We hired eBusiness Guru to create our e-commerce website for our premium brand. This was no easy task as it was not your traditional e-commerce site. They delivered on-time, on-budget, and all with a successful release to the public and established partnership with us. We enjoyed working with the whole team. I would highly recommend them for any website need.
Bastien Peyronnel

Certifications