Spartoo Channel Integration for Linnworks

Packages Available (ex vat)

£19.99 per month/ £220.99 +VAT per year

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Step 1: Integrate the Channel into Linnworks.net

To use Spartoo, you must first install it from within Linnworks.net

  1. Login to Linnworks.net
  2. Select Settings in the left-hand menu bar.
  3. Select the Channel Integration option.
  4. Select Add New to return a list of available Channel Integrations.
  5. Locate Spartoo on the list, and click on Integrate.
  6. After reading the warning, please click on Accept to move onto the next step of integration. You can click on the link at the bottom to review the Spartoo Connector’s Terms and Conditions before doing so, if you wish to.
  7. Enter your Spartoo account name to start the actual integration
  8. After reading the Disclaimer, please tick ‘I agree to the terms and conditions’ and Next to continue integrating Spartoo.
  9. The integration of a Spartoo Channel needs the following information:

    A)User Name:

    Please enter User name provided by Spartoo.

    B) Password:

    Please enter Password provided by Spartoo.

    C) Seller Id:

    1. Please follow this link, and enter the login credentials provided by Spartoo.
    https://www.spartoo.co.uk/mp/documentation.php?page=webservices
    2. After Login please locate your Seller ID.
    a) Select Home.
    b) Select Information.
    c) Select Seller Id for webservices. This window will display the Seller Id.
    3. Enter the Seller Id in the Linnworks.net form.

    D) Default Country:

    This is the region or country for the Spartoo channel you are integrating, eg. UK, Italy, Brazil.

    E)Inventory Feed URL:

    1. Please follow the link below, and enter the login credentials provided by Spartoo.
    https://www.spartoo.co.uk/mp/documentation.php?page=webservices
    2. After Login, please locate the FTP address for the Product Feeds:
    a) Select Home.
    b) SelectInformation.
    c) Select Flux Produit, which will display the FTP link for Product Feeds.
    3. Please copy this link to use as the Inventory Feed URL in the form in Linnworks.net.

    F) Click Next to continue.

  10. To complete the integration, please click on Finish. Your Spartoo integration should now show in Channel Integrations
Step 2: Edit Channel Details

Account Status

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Click on the Configuration button (see above).
4) To Enable or Disable the Account, locate the Account section.
5) If the Enabled option is unticked, the channel will not download or update orders, or provide inventory level updates.
6) The Test button allows you to confirm there are no errors preventing Linnworks and Spartoo communicating. Contact EBG Support if Test Reports any errors.
7) Click Save at the bottom of this window to apply any changes.

Channel Inventory Settings

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Click on the Configuration button.
4) In the Inventory section, the first entry is Update Inventory. If this is disabled, then Linnworks will not tell the listings on the Spartoo marketplace when Available Stock Levels change in Linnworks. If enabled, then Linnworks will provide these updates.
5) Update Inventory only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Mapping.
6) The Price Change feature allows Linnworks to send new prices directly to the listing when they are correctly imported or updated.
a. Price Change only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Price Change and Mapping.
7) Max Listed allows you to filter the highest quantity that Linnworks can/will send to the listings on this Spartoo channel. If Max Listed is set to 50, and your Available Stock moves from 30 to 60, Linnworks can only send 50, and this will not change until the Available Stock level drops below 50.
8) Stock Percentage acts in a similar fashion, but only updates the listings with the specified percentage of your actual Available Stock level.
9) End when allows you to set a ‘false zero’ for the channel. This means it will send Out of Stock when the available stock reaches the value set in this value.
10) Click Save at the bottom of this window to apply any changes.

Channel Listing Settings

Linnworks.net periodically checks the channel for the current listings you have on the channel, their titles and SKUs, so that the Mapping Tool can be used correctly. It can be triggered manually, should you have made changes directly on the channel and outside of Linnworks.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartooentry, and look to the right. Click on the Configuration button.
4) In the Listings section, the information reflects the information Linnworks currently has about your listed items on the Spartoo marketplace.
5) If there is a tick by Listing download in progress, Linnworks is downloading the current listings, and cannot be interrupted.
6) The Listing download start time value is the time the last download/update was started.
7) The Last listing download completion time value tells you the last successful download completed and was imported into Linnworks.
8) The Listing download estimated completion reflects Linnworks’ best estimate of when the most recent or current download should complete.The Download Listings button instructs Linnworks to retrieve the latest listing information, and ticks the Listing Download in Progress box. This can only be used once every 4 hours maximum, and will warn you if you try to use it more frequently.
9) Click Save at the bottom of this window to apply any changes.

Order settings

This section reflects activities affecting the Linnworks Order Sync on your Spartoo channel integration. Linnworks downloads orders from Spartoo with the status Shipping in Progress.

1. In Linnworks .Net, Select Settings.
2. Select Channel Integration.
3. Locate the Spartoo entry, and look to the right. Click on the Configuration button.
4. In the Order section, there are 2 options.
5. Despatch Notes, when enabled, allows Linnworks to send information about orders that have been Processed in Linnworks. Orders that are Processed in Linnworks are updated to the status Shipped on Spartoo.
6. The Order Sync Date reflects the date and time of the last successful order download and update for the current Spartoo channel integration.
7. Click Save at the bottom of this window to apply any changes.

API Settings

These settings are used to enable Linnworks and your Spartoo account to connect, and are covered in Step 1. Click Save at the bottom of this window to apply any changes.

Step 3: Location Mapping

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Click on the Configuration button.
4) Locate the Location Mapping button, and click on it.
5) This opens the Location Mapping window.
6) The first option is the Order Download location. This is initially Default, but can be changed. Click on the dropdown list and select which inventory/fulfillment location will initially receive the orders from this Spartoo integration.
7) Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your Spartoo listings. 8) If you have only the Default location, this can be ignored, with Default left enabled.
9) If you have multiple Inventory Locations, you can switch Off locations (Slide switch to the left) that you don’t want to be included in the stock numbers on the listings.

Click Save when you have finished to update Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.

Step 4: Mapping

Spartoo provides inventory information as a downloadable file, rather than in it’s API.

This means that you must define, in the Config of the SpartooChannelIntegration,the URL (link) allowing Linnworks to find the file. If you do not specify it when integrating Spartoo, then you can enter (or update) it:

1. In Linnworks.net, select Settings.
2. Select Channel Integrations.
3. Click on the Configbutton for your Spartoochannel.

With this Inventory Feed URL, the SpartooChannel Integration can correctly display SKUs on its Channel Mapping Screen.

Linnworks.net uses the Channel Mapping Screen to ensure that it knows which SKUs in its inventory are connected to which listings on Spartoo. You must ensure that all your listings are mapped correctly, otherwise stock levels and prices will not update correctly, and orders may not be picked accurately.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartooentry, and look to the right. Click on the Mapping button.

This screen is divided into 2 sections.

On the left is the listings Linnworks is aware of on your SpartooChannel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration.

On the right is a Linnworks Inventory Search Tool.

Each has its own Search box.

In the bottom left hand corner of the window is a status section. It shows the Total number of listings on the channel, and then beside it the Unlinked and Linked numbers – Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no Unlinked listings.

If a SKU doesn’t have a Linnworks SKU next to it, it is Unlinked. You can link it by:

If the item you need to link the listing to in the Linnworks Inventory has a different SKU to the listing:

1. Selecting the item/SKU on the left, using the left mouse button. 2. Searching for the item in the Linnworks Inventory on the right-hand side, then left clicking to select it.
3. Clicking on the ‘Link’ button by the Entry on the left.
4. The button should then change to ‘Unlink’, and the Linnworks SKU should be shown next to the Channel SKU.

If the item you need to link the listing(s) to in Linnworks has the same SKU as the listing:

1. In the top left hand corner of the window is a button with a gear icon. Click it. 2. Click on Link all by.
3. Click on SKU.

If a SKU has no Linnworks SKU next to it, and there isn’t an equivalent item in the Linnworks Inventory, you can create an item from the listing and link the 2. The new Inventory item will gain only the Price, SKU, Title and Stock Level of the listing when created.

1. Locate the unlinked Item you wish to create an inventory item for.
2. Click on the Create button.

Step 5: Payment Mapping

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Locate the Payment Method button, and click on it (see above).
4) This opens the Edit Payment Methods window. The list will initially be blank.
5) When mapped, Linnworks will ensure the orders it downloads from Spartoo reflect correctly which payment methods/providers have been used on the site.
6) Click Save at the bottom of the channel integration window to apply any changes.

Map Spartoo Payment Methods

1. Select the Channel Payment Method value, and select one of the Payment Methods that show in the dropdown list.
2. Then click on the Linnworks Payment Method dropdown. Select the appropriate Linnworks Payment Method that should be used in Linnworks orders when they are downloaded including the above payment method.
3. Press Add to save the mapping, and return to the list.
4. Repeat this for all of the Spartoo payment methods that are being used by you.
5. Click Save at the bottom of the channel configuration window to apply any changes.

Step 6: Shipping Mapping

The next step is to map your Spartoo Shipping services to Postal Services in Linnworks, so orders don’t have to have their Postal Service set manually. Initially, all are mapped to Default.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Spartoo entry, and look to the right. Locate the Shipping Mapping button, and click on it (see above).
4) In the Edit Shipping Allocation window, you should have an empty list.
5) To add a new entry for one of your Spartoo shipping services, click on Create New.

Create New Shipping Service Mapping

1. For Channel Service name, enter the name of the postal service as used in Spartoo.
2. Channel Service tagis the code that the channel uses to refer to this shipping method, and is the code that is included when Linnworks downloads the order.
3. In the Linnworks Postal Service dropdown, select the name of the Linnworks Postal Service that should be used for orders imported from Spartoo with the Shipping Service to dispatch them correctly.
4. The Add button will save the mapping, and display it in the Edit Shipping All location screen.
5. Repeat this for all the other Spartoo Shipping methods you are using. This ensures your Linnworks order processing will run smoothly, and with minimal distractions.
6. Click Save at the bottom of the channel integration window to apply any changes.