Wish Channel Integration for Linnworks

Packages available (ex vat): £19.99/month or £220.00/year

The Wish marketplace has over 200 million shoppers from 70countries across the world. They are growing at a phenomenal rate, gaining an average of 250,000 new shoppers and a whopping sales of 1.5 million products on a daily basis. With almost all of these e-commerce transactions taking place on a mobile device, the Wish marketplace is certainly ahead of its time, being fully optimised for the perfect mobile shopping experience, be it on a smartphone or a tablet.


Wish makes use of recommendation-based e-commerce rather than a search-based experience, like Amazon and eBay. It also takes social cues like customer age, gender, and purchase history into account, allowing them to proactively recommend products to their customers. This results in a targeted feed of products, similar to Pinterest or Instagram, so customers only see products that they are likely to be interested in or have 'Wished' for. When a seller joins Wish, their products are categorised, and feature on the Wish app as well as (where appropriate) their sister sites like Cute, Geek, Home, and Mama, which are specialised shopping brands falling under the Wish family.
EU sellers (The top e-commerce countries are the UK, France and Germany) can take advantage of promotional programs such as Wish Express to boost their sales and profits, as well as Product Boost which is open to all sellers. With no listing, monthly, or promotional fees, Wish sellers can enjoy a risk-free merchant experience, only paying a fee for sales.


Sellers can sign up for a Wish merchant account by clicking here.
The Linnworks integration for Wish supports order downloads and confirmation of shipping. It also supports available Stock Level control, Price Updates and Product Listing.

Step 1: Integrate the Channel into Linnworks.net

To use Wish, you must first install it from within Linnworks.net

  1. Login to Linnworks.net
  2. Select Settings in the left-hand menu bar.
  3. Select the Channel Integration option.
  4. Select Add New to return a list of available Channel Integrations
  5. Locate wish on the list, and click on Integrate.
  6. After reading the warning, please click on Accept to move onto the next step of the integration. You can click on the link at the bottom to review the Wish Connector’s Terms and Conditions first, if you wish to.
  7. Enter your Wish account name to start the actual integration.
  8. After reading the Disclaimer, please tick ‘I agree to the terms and conditions’ and Next to continue integrating Wish.
  9. To integrate your Wish account, you will need the following information:

    A) Get Client Id / Client Secret :


    If you do not have wish Private app you need to create private app in your wish account.

    1. To create your private app, please open this link : https://merchant.wish.com , after login navigate to your settings page, located in the Account menu on the right of your navigation bar.

    2. Please select API Settings from left panel, then “Create a Private App” form displayed as below :

    3. Enter App name, as example : Linnworks Integration In ‘Redirect URI’ you must enter https://ebusinessguru.it/Wish/gettoken. Click Create App button.

    4. Confirmation page open for private app. Press Confirm.

    5. After you press create your app, you should see the following form have Client Id and Client Secret displayed.

    B) Get Authentication Token / Refresh Token :


    1. Open this link: https://ebusinessguru.it/Wish/gettoken/authorize, you should now see the following form for enter your wish Client Id and Client secret.

    2. Enter Your Wish client id and secret and click on submit. After that below page open. Please press Login.

    3. Enter your login credentials of your Seller / Merchant Account.

    4. Click on Login.

    5. The next page asks for you to confirm the permissions you’re giving the integration on your Wish account. Press Confirm.

    4. You then need to confirm the access you are giving the integration again. Please press Confirm.

    5. The next page will provide the Access and Refresh tokens the integration needs.

    6. Please copy and paste these into the Wish integration in API settings page.

    C) Default Country:

    This is the region or country for the Wish channel you are integrating, eg. UK, Italy, Brazil. By default Indiais selected.

    D) Click Next to continue

Step 2: Edit Channel Details

Account Status

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Click on the Configuration button.
4) To Enable or Disable the Account, locate the Account section.
5) If the Enabled option is unticked, the channel will not download or update orders, or provide inventory level updates.
6) The Test button allows you to confirm there are no errors preventing Linnworks and Wish communicating. Contact EBG Support if Test Reports any errors.
7) Click Save at the bottom of this window to apply any changes.

Channel Inventory Settings

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Click on the Configuration button.
4) In the Inventory section, the first entry is Update Inventory. If this is disabled, then Linnworks will not tell the listings on the Wish marketplace when Available Stock Levels change in Linnworks. If enabled, then Linnworks will provide these updates.
5) UpdateInventory only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Mapping.
6) The Price Change feature allows Linnworks to send new prices directly to the listing when they are correctly imported or updated.
a. Price Change only works where a listing has been Mapped to a Linnworks Inventory item. See the end of this document for more information on Price Change and Mapping.
7) Max Listed allows you to filter the highest quantity that Linnworks can/will send to the listings on this Wish channel. If Max Listed is set to 50, and your Available Stock moves from 30 to 60, Linnworks can only send 50, and this will not change until the Available Stock level drops below 50.
8) Stock Percentage acts in a similar fashion, but only updates the listings with the specified percentage of your actual Available Stock level.
9) End when allows you to set a ‘false zero’ for the channel. This means it will send Out of Stock when the available stock reaches the value set in this value.
10) Click Save at the bottom of this window to apply any changes.

Channel Listing Settings

Linnworks.net periodically checks the channel for the current listings you have on the channel, their titles and SKUs, so that the Mapping Tool can be used correctly. It can be triggered manually, should you have made changes directly on the channel and outside of Linnworks.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Click on the Configuration button.
4) In the Listings section, the information reflects the information Linnworks currently has about your listed items on the Wish marketplace.
5) If there is a tick by Listing download in progress, Linnworks is downloading the current listings, and cannot be interrupted.
6) The Listing download start time value is the time the last download/update was started.
7) The Last listing download completion time value tells you the last successful download completed and was imported into Linnworks.
8) The Listing download estimated completion reflects Linnworks’ best estimate of when the most recent or current download should complete.The Download Listings button instructs Linnworks to retrieve the latest listing information, and ticks the Listing Download in Progress box. This can only be used once every 4 hours maximum, and will warn you if you try to use it more frequently.
9) Click Save at the bottom of this window to apply any changes.

Order Settings

This section reflects activities affecting the Linnworks Order Sync on your Wish channel integration. Linnworks downloads orders from Wish with the status Shipping in Progress.

1. In Linnworks .Net, Select Settings.
2. Select Channel Integration.
3. Locate the Wish entry, and look to the right. Click on the Configuration button.
4. In the Order section, there are 2 options.
5. Despatch Notes, when enabled, allows Linnworks to send information about orders that have been Processed in Linnworks. Orders that are Processed in Linnworks are updated to the status Shipped on Wish.
6. The Order Sync Date reflects the date and time of the last successful order download and update for the current Wish channel integration.
7. Click Save at the bottom of this window to apply any changes.

API Settings

These settings are used to enable Linnworks and your Wish account to connect, and are covered in Step 1. Click Save at the bottom of this window to apply any changes.

Step 3: Location Mapping

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Click on the Configuration button.
4) Locate the Location Mapping button, and click on it.
5) This opens the Location Mappingwindow.
6) The first option is the Order Download location. This is initially Default, but can be changed. Click on the dropdown list and select which inventory/fulfillment location will initially receive the orders from this Wish integration.
7) Under Inventory Sync Locations, you control which Linnworks Inventory locations are used to calculate the Available Stock values for your Wish listings. 8) If you have only the Default location, this can be ignored, with Default left enabled.
9) If you have multiple Inventory Locations, you can switch Off locations (Slide switch to the left) that you don’t want to be included in the stock numbers on the listings.

Click Save when you have finished to update Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.

Step 4: Mapping

Linnworks.net uses the Mapping Tool to ensure that it knows which SKUs in its inventory are connected to which listings on Wish. As such, you should ensure that all of your listings are mapped correctly, or stock levels and prices will not update correctly, and orders may not be picked accurately.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Click on the Mapping button (see above).

This screen is divided into 2 sections.

On the left is the listings Linnworks is aware of on your Wish Channel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration.

On the right is a Linnworks Inventory Search Tool.

Each has its own Search box.

In the bottom left hand corner of the window is a status section. It shows the Total number of listings on the channel, and then beside it the Unlinked and Linked numbers – Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no Unlinked listings.

Linking items Automatically

If the SKUs in your inventory match the SKUs used on the listings, you can ask Linnworks to link them all for you.

1) Click the button in the top left hand corner with a gear on it.
2) Select Link all by.
3) Select SKU.
4) Linnworks will map all those listings that have a SKU which matches a SKU in the Linnworks Inventory.
5) Check the Linked and Unlinked values once this is complete.

Linking Items Manually

If the SKUs in your inventory do not match the SKUs used on the listings, you can make the link manually.

1) Use the left hand list and Search to find the listing to be linked.
2) Click on it to highlight and select it.
3) In the right hand list, use the Search box to find the correct Linnworks Inventory item to link it to.
4) Click on the Link button beside it with the listing highlighted.
5) Repeat for other listings to be linked manually.

Creating Linnworks Inventory items and mapping them

If there is no SKUs in your inventory match to the SKUs on the listings, you can ask Linnworks to create basic Inventory items for you, and link them.

1) Use the left hand list and Search to find the listing to be linked.
2) Click on the Create button.
3) A new item will be created in the Linnworks inventory using the Name, Price and stock level, as well as the SKU from the listing. This will be linked to the SKU.
4) This can be updated with other information later in the Inventory.
5) Repeat this for other Listings that have no Linnworks inventory equivalent.

Price Change Functionality

Price Change only works for listings that are correctly linked to a Linnworks Inventory item in the Mapping Tool.

1) Open Linnworks.Net.
2) Select Inventory.
3) Select My Inventory.
4) Use Search to locate the Inventory item that requires a Price Change on Wish.
5) Click on the SKU to edit the item.
6) Click on the Listing descriptions tab.
7) Under the Product pricing by channel section, click on Add New.
8) Enter the Source as Wish.
9) Enter the SubSource as the name of the Wish channel.
10) Enter the Price.
11) Click on + Add to complete.
12) If there is already an entry present for the correct Source and SubSource, double click the Price to edit it, and then hit Enter.
13) Close the SKU window when you have finished.

Step 5: Payment Mapping

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Locate the Payment Method button (see above), and click on it.
4) This opens the Edit Payment Methods window, the list will initially be blank.
5) When mapped, Linnworks will ensure the orders it downloads from Wish reflect correctly which payment methods/providers have been used on the site.
6) Click Save at the bottom of the channel integration window to apply any changes.

Map WishPayment Methods

1. Select the Channel Payment Method value, and select one of the Payment Methodsfrom Wishthat show in the dropdown list.
2. Then click on the Linnworks Payment Method dropdown. Select the appropriate Linnworks Payment Method that should be used in Linnworks orders when they are downloaded including the above payment method.
3. Press Add to save the mapping, and return to the list.
4. Repeat this for all of the Wishpayment methods that are being used by you.
5. Click Save at the bottom of the channel configuration window to apply any changes.

Step 6: Shipping Mapping

The next step is to map your Wish Shipping services to Postal Services in Linnworks, so orders don’t need to have their Postal Service set manually. Initially, all are mapped to Default.

1) In Linnworks .Net, Select Settings.
2) Select Channel Integration.
3) Locate the Wish entry, and look to the right. Locate the Shipping Mapping button (see above), and click on it.
4) In the Edit Shipping Allocation window, you should have an empty list.
5) To add a new entry for one of your Wish shipping services, click on Create New.

Create New Shipping Service Mapping

1. For Channel Service Name, Enter the name of the Shipping Service in Wish.
2. In Channel Service Tag, enter the Tag value used for the service in Wish.
3. In the Linnworks Postal Service dropdown, select the name of the Linnworks Postal Service that should be used for orders imported from Wish with the Shipping Service to dispatch them correctly.
4. The Add button will save the mapping, and display it in the Edit Shipping Allocation screen.
5. Repeat this for all the other Wish Shipping methods you are using. This ensures your Linnworks order processing will run smoothly, and with minimal distractions.
6. Click Save at the bottom of the channel integration window to apply any changes.

Step 7: Product Listing

Requirements:

Wish channel must be integrated in Linnworks.net
While integrating wish, Channel Name (Sub source) used must be defined in product’s extended property as below:

Property Name: Test7777 (Name of the sub source)
Property Value: true
Property Type: Attributes

Product must have at least one image inserted in Linnworks.
Stock must be greater than 0.
Price must be greater than 0.

Steps for using Wish Product listing:

1. Once wish channel is integrated in Linnworks, on left side of menu screen, Apps button will appear, when u click on it apps list are display. On that select wish listing option.

2. Once opened, main screen will be displayed as below:

2.1 Before starting product listing we have to add configurations. For that please click on configurations button.

2.1.2 Once clicking on it, main screen display with all the created configurator.

Main screen display with following column:

• Name: This display the configurator name which is already created.
• Templates: This display the count of products it means using this configurator how many products is created. And also clicking on it displays the entire product list.
• Site: This display selected site name.
• Specification: This button display the count of specification is added. This is use for single product listing. It is not mandatory.
• Variations: This button display the count of variations is added. This is use for variations product listing. It is mandatory.
• Show: This checkbox gives the choice that it display the listing screen or not.

If show checkbox is not tick that configurator is not display on the product listing page.

For add a new configuration click on ADD NEW button.

2.1.3 Clicking on the ADD NEW button option opens a screen with these details:

• Name: In this field enter the configurator name.
• Site: This dropdown field contains the entire wish channel account name (sub source) from the Linnworks.

After filling all the details click on save button for save the configurator.

2.1.4 For single product listing, newly created configurator added to the main screen which is display below.

For single product listing it’s not necessary to add a specification

After creating a configurator, now move for the inventory screen.

Header menu display with following column:

• Select site: This dropdown field contains the entire wish channel account name (sub source) from the Linnworks. You can select one of them. When u select site product list is display as per the site you selected.
• Search: Using this button u can filter your product as per your requirement. You can filter by SKU, Title and barcode.

Main screen display with following column:

• Before SKU column, if you sees blank value it means this product is single there is no child product. If you sees symbol it means this product is variation product, there is a child product. By clicking on that symbol you can see the child product list.
• SKU: This field displayed product name.
• Title: This field displayed product title.
• Barcode: This field displayed product barcode value.
• Retail Price: This field displayed retail price of product.
• Level: This field displayed level of the product of Linnworks.
• In open Orders: This field displayed that, Count of the open order in the Linnworks in which product is associated.
• Available: This field displayed stock of the Linnworks product.
• Create Listing: This field is very import, using this field we can do the operation of single and variation Listing.

This symbol indicates that, this product is not created in the wish channel. Product Listing is not done. Means you can use this product of listing operation.

On clicking this field, displayed with three option

1. Edit Listing
2. Create Single Listing
3. Create Variation Listing

If product is single, then u can select Create Single Listing option only another option will be disable. When u click on the Create Single Listing option another list will be displayed this is list of the configurator.

You can select one of them. After clicking on the configurator it will redirect to the single listing page.

On clicking this field, displayed with three option

1. Edit Listing
2. Create Single Listing
3. Create Variation Listing

If product is variation, then u can select Create variation listing option only another option will be disable. When u click on the Create variation Listing option another list will be displayed this is list of the configurator.

You can select one of them. After clicking on the configurator it will redirect to the variation listing page.

This symbol indicates that, this product is created in the wish channel. Product Listing is done. Means you can use this product as edit functionality in the wish channel.

On clicking this field, displayed with three option

1. Edit Listing
2. Create Single Listing
3. Create Variation Listing

You can select Edit Listing option only, another option will be disable.

You can’t do create listing operation.

<2.1> Single Listing:

2.1.5 Once clicking on Create single listing option, with configurator screen is opened with SKUs that have the extended property as below:

Name: Sub source (In this example Test7777)
Value: true

1. If you want to list the Linnworks SKU on wish store than following points needs to be make sure:

There are compulsory fields to create listing on wish as below:

1.1 SKU
1.2 Title
1.3 Description
1.4 Retail Price (Price cannot be 0 or negative)
1.5 Tags
1.6 Configurator
1.7 Image

SKU: By default Linnworks SKU will be used for wish Listing SKU.

Title: For the first time, by default, Linnworks title will be displayed in Title Text box. User can make changes in this title according to need on wish. Once listing is done through this app, next time whatever title has been sent to wish, same title will appear from Linnworks on this screen.

Note for Title: Use the following template to build your product names: Main brand + Sub-brand, family or product name + Up to 3 key attributes + Generic product type. Product Names must be clear and concise and should also be descriptive of the product being sold. This template will help consumers identifying your product.

Description: For adding / editing description, please click on button.

Fill the detail of description and click save button to save detail.

For the first time, Description text box will be empty for allowing user to describe their product on wish. Once Description is saved on this screen and listing is done through this app, next time whatever description has been sent to wish, same description will appear from Linnworks on this screen. After save the description that button value will be change from Empty to Filled.

Retail Price:

By Default, Linnworks Retail Price will be displayed on this screen. If you wants to update the retail price then u can edit it here.

Tags:

Please Note: Tags are Non-hierarchical keyword or term assigned to each product in your feed. This kind of metadata helps describe an item and allows it to be categorized and found again by browsing or searching on wish.com. Tags should be comma separated, but do NOT use commas in individual tags. The more tags you add, and the more accurate your tags, the better the chances our users will find your products. There is a maximum of 10 tags allowed per product, if you add more than 10 we ignore the extra tags.

Popup screen with text box for adding tags will be opened. User can add maximum 10 tags with comma separated values.

Once all tags are added, click on “Save” button. This will save all tags in item’s extended properties. Same details will be sent on wish when clicked on Create Listing. After save the tags that button value will be change from Empty to Filled.

Next time for editing these tags, same tags saved while creating listing will be displayed here.

Configurator:

In this field configurator name is set as selected which is you selected for the listing operation.

This dropdown is disable you can’t change configurator value here.

Create Listing:

If listing is not done, status column colour will be Yellow and status will be “Not Listed”

Once Title, price, description and tags have been added / updated, please click on “Create” button. This will create listing on wish.

If listing is successfully created on wish, status will be changed to “Listed” and colour will be changed to Green.

Button will be changed to update and checkbox is checked it means this product is enable in the wish channel.

Using Configurator, product is created in wish channel. Now Configurator screen look like below. Templates field is updated with count one because using this configurator we created a one product in wish.

Once u click on template field it open with the following details:

• SKU: Product SKU name display which is created for wish using this configurator.
• Name: Product title display.
• Listed On: This field display the date of which date product is created.

<2.2> Variation Listing:

For Variation item listing, same as above, user needs to add

Name: Sub source (In this example Test7777)
Value: true

Linnworks parent product.

On Variation listing screen, only parent with extended property as Sub Source: true will be displayed.

And also add extended property for parent product price. It is mandatory to add a price in parent product, meanwhile it should not created in wish channel.

2.1.1 Before staring variation product listing we need to add configurator for it. Configurator screen details same as above in single product listing.

But For variation product listing we need to add variations in the added configurator.

After clicking on variations screen will display with below details,

• Name: This dropdown contains all the list of option from the wish channel. We have two option color and size. But here in this example we do the variation listing using color option. You can do with size also and another you can also do with both options.
• Extended Property: This dropdown contains the entire extended property list from the Linnworks.
• Default Value: In this user can add a default value for it.

Clicking on the save button details will be saved. And the configurator screen will be update with the count one.

Using this configurator (Variation) we can do the variation product Listing. And also we have to do one more thing for product listing.

After that we can start variation product listing.

We have to set extended property value for the entire child product in Linnworks.

For example here 001-v is a parent product and it has tow child products so we have to add extended property [Colour] value in all two child value in the Linnworks.

Child Products:

1. 001-v1
2. 001-v2

1. For variation listings:

There are compulsory fields to create listing on wish as below:

1.1 SKU
1.2 Title
1.3 Description
1.4 Tags
1.5 Configurator
1.6 Variation
1.7 Image

SKU, Title, Description, Tags and Images are same as described above for single listing.

Variations:

By clicking on variation button, it displays the entire Childs product with below details.

• SKU: Child product SKU name is display.
• Title: Child product title is display.
• Colour: Child product extended property value is display here. Which we have to add in the entire child products.
• Quantity: This field display the stock of the child product from the Linnworks.
• Price: This field display the price of child product from the Linnworks.

Once all details are filled, please click on “Create” button to create listing.
Same as single listing, once listing is created, status will be changed to “Listed” and button will be “Update” and checkbox is checked it means this product is enable in the wish channel.

2.3 Edit Listing:

If you want to update Title, price, description, category, images and tags on wish for the listing all ready created, by clicking on the edit listing option on the main inventory screen. It will redirect to the according if it’s single or variation listing page. After that you can update the details of that product clicking on update button. This functionality is same for single product listing and variation product listing.

You can also enable or disable product on wish channel by clicking on the last column checkbox.

If u checked the checkbox, this product will be enabling on the wish channel with Enable status.

If u unchecked the checkbox, this product will be disable on the wish channel with Disable status.

Document can be accessed by clicking on Documentation as below:

This will be redirected to our documentation URL.

Step 8: FAQs

Basic

Question Answer
What is the channel seller login URL? http://merchant.wish.com
What is theURLof the marketplace/channel? http://wish.com
Before integration of this channel in Linnworks, should the seller should have an account with Wish.com? Yes, a seller account is required in order to integrate this channel into Linnworks.
What functionality is supported bythis channel integration? Management oforders (Download, marks as dispatched), updatingprices & updating stock levels.
What is the URL of the documentation for this channel integration? http://www.ebusinessguru.co.uk/wish-user-manual/
How do I contact support for help with this channel integration? You can email your query to [email protected]
How do I find the Authentication token , Refresh token, Client Id and Client secret details for setting up the channel integration? Please refer to the documentation for full instructions at http://www.ebusinessguru.co.uk/wish-user-manual/

Order

Common Question Answer
Which type of orders are downloaded into Linnworks? Only orders with the status of Approved are downloadedinto Linnworksfrom the channel.
Which Payment methods are downloaded to Linnworks for orders from the channel? Only Paid&Unpaid statusesare provided. No specific methods.
After processing an order in Linnworks, what is the order status changed to on the channel? The orders status is set to Ready To Ship.
After processing an order in Linnworks, is the tracking information uploaded to the channel order? Yes, if present.
Do I have to assign the tracking number to the order before processing it, if I want it uploaded to the channel? Yes – Orders in Linnworks cannot be edited after processing, and therefore the Tracking number must be in place before the order is processed if you want the channel integration to pass it.
Do I need to define the shipping service for the order in Linnworks orders Before processing it? Yes. As orders in Linnworks cannot be updated after the are processed, you must define the Shipping Service before marking the order as processed.
Are refunds supported by this Linnworks channel integration? Refunds are not supported. Any refunds must be executed in Linnworks, and then separately on the Channel.
Are order cancellations supported in this Linnworks channel integration? Order cancellation are not supported. Any orders must be cancelled in Linnworks, and then separately on the Channel.
Which types of fulfillments/shipments are supported in this channel integration? Only standard order shipments are supported to customers by this integration.
How often does an integrated channel import orders into Linnworks? Synchronisation occurs once per hour.
How often does an integrated channel send Shipping/Status updates to Wish.com? Synchronisation occurs once per hour.

Price Update

Common Question Answer
Does this channel integration support price updatesfor linked listings on the channel? Yes
How often does an integrated channel send price updates to the channel? Synchronisation occurs once every hour.
If we want to change the price in Linnworks, and have the update synchronizedby the channel integration, where should we make the update? In Linnworks.net, select the Inventory tab, and the My Inventory option.
Using the tools, search for the item to update.
Right click it, and select Edit Product Details
Select the Listing Descriptions tab.
If the Source and SubSource is already present under Product Pricing by Channel, then click on thePrice to edit it.
If the Source and SubSource are missing, click on Add New, next to the Product Pricing by Channel section.
Enter the correct Source and Subsource for the Channel Integration. Enter the correct price to be used,
Do we need to adjust any settings in the Channel Configurationto use Price Update? Yes.
Open Settings.
Open Channel Integration.
Click on the Edit Channel Details button.
Check the Price Update option.
Select Save to finish.
If a price is changed on the channel, do we have a track record in Linnworks? Yes, this will show up in the Audit Trail.
If there is a problem with a price update on the channel integration, can Errors be checked inLinnworks? Yes. In Linnworks.net, select Settings, and then Automation Log.

Stock Update

Common Question Answer
Does this channel integration support stocklevel updates to linked listings on the channel from Linnworks? Yes, it can automatically update the Available Stock Level on listings via the Channel Integration.
How often does the integrated channel update stock levels from Linnworks to the channel? Synchronisation occurs once per hour.
Is there a limitation on which Linnworks stock locations are available for this channel integration?? Stock can be synchronized to the channel form any location or combination of locations in the Linnworks inventory.
Are there any settings we need to change in the channel configuration in Linnworks for Stock Updates to be enabled and active? Under Settings, Channel Integrations, you should ensure Inventory Sync is enabled.
You can select which Linnworks locations will be used to calculate Available Stock. This can be found under edit channel location mapping. Enable the locations holding stock that’s available for that channel.
For more information refer to http://www.ebusinessguru.co.uk/wish-user-manual/
Can we define a Minimum stock level in the selected Channel from the channel integration in Linnworks? Yes, you can define a Min level that will signal sending 0 to a listing early.
After stock levels are changed on the channel listing, do we have any record in Linnworks ? Yes, this is recorded in Linnworks.
If there is a problem with astock update from this channel integration, can we check For errorsLinnworks? Yes, the Automation Logscan be found under Settings in Linnworks.

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Best website/e-commerce vendor I've worked with in my 10 years of being an IT PM! We hired eBusiness Guru to create our e-commerce website for our premium brand. This was no easy task as it was not your traditional e-commerce site. They delivered on-time, on-budget, and all with a successful release to the public and established partnership with us. We enjoyed working with the whole team. I would highly recommend them for any website need.
Bastien Peyronnel

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