Bol.Com Channel Integration for Linnworks

bol.com is the most popular marketplace across Belgium, the Netherlands and Luxembourg region.

To make the most of selling to the combined population of around 30 million people, add our integration to Linnworks today.


£29.99 + VAT per month

Step 1: Integrate the Channel into Linnworks.net

Follow these steps to add the Bol.com integration to your Linnworks account.

1. Log in to linnworks.net as normal

2. Select Settings in the left-hand menu bar

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    3. Select the Channel Integration option.

    4. Select Add New to return a list of available Channel Integrations.

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    5. Locate Bol.com on the list, and click on Integrate.

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    6. Enter your Bol.com account name to start the integration, then click the Next button for the next step.

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    7. Read the Disclaimer, then tick the checkbox next to ‘I agree to the terms and conditions’ and click Next to continue integrating Bol.com.

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8. Bol.com Integration Guide:

To integrate your Bol.com account, you will need the following information:

<8.1> API KEY:

8.1.1 Click this link

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8.1.2 If you are not already logged in then will be asked for login. Enter the login credentials of your admin account.

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8.1.3 Click on Log In.

<8.2><8.2> Copy and paste these into the Bol.com integration API Settings:

Website Path – boldotcom link (https://login.bol.com/login?client_id=seller-portal)

Api PublicKey – Publickey

Api PrivateKey – Privatekey

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10. To complete the integration, click on Finish. Your Bol.com integration should now show in Linnworks.Net  Channel Integrations.

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Step 2: Location Mapping

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    1) In Linnworks.Net, select Settings.

    2) Select Channel Integration.

    3) Locate the Bol.com entry, and click the Configuration button.

    4) Click the Location Mapping button.

    5) This opens the Location Mapping window.

    6) The first option is the Order Download location. This is initially set to Default, but can be changed. Click on the dropdown list to select which inventory/fulfillment location will initially receive the orders from the Bol.com integration.

    7) Under Inventory Sync Locations, you can control which Linnworks Inventory locations are used to calculate the Available Stock values for your Bol.com listings.

    8) If you wish to use the Default location, this can be ignored, with Default left enabled.

    9) If you have multiple Inventory Locations, you can switch off locations (Slide switch to the left) that you don’t want to be included in the stock numbers on the listings.

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    10) Click Save when you have finished updating Linnworks. You should also click Save at the bottom of the configuration window to apply any changes.


Step 3: Edit Channel Details:

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Account Status

    1) In Linnworks.net, select Settings.

    2) Select Channel Integration.

    3) Locate the Bol.com entry. Click on the Configuration button.

    4) To Enable or Disable the Account, locate the Account section.

    5) If the Enabled option is not ticked, the channel will not download or update orders, or provide inventory level updates.

    6) The Test button allows you to confirm there are no errors preventing Linnworks and Bol.com communicating. Contact EBG Support if Test Reports any errors.

    7) Click Save at the bottom of this window to apply any changes.

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Channel Inventory Settings

    1) In Linnworks.net, select Settings.

    2) Select Channel Integration.

    3) Locate the Bol.com entry. Click on the Configuration button.

    4) In the Inventory section, the first entry is Update Inventory. If this is disabled, Linnworks will not tell the listings on the Bol.com marketplace when Available Stock Levels change in Linnworks. When enabled, Linnworks will provide these updates.

    5) Update Inventory only works where a listing has been mapped to a Linnworks Inventory item. See the end of this document for more information on Mapping.

    6) The Price Change feature allows Linnworks to send new prices directly to the listing when they are correctly imported or updated.

    Price Change only works where a listing has been mapped to a Linnworks Inventory item. See the end of this document for more information on Price Change and Mapping.

    7) Max Listed allows you to filter the highest quantity that Linnworks can/will send to the listings on this Bol.com channel.

    If Max Listed is set to 50 and your Available Stock moves from 30 to 60, Linnworks can only send 50, and this will not change until the Available Stock level drops below 50.

    8) Stock Percentage acts in a similar fashion, but only updates the listings with the specified percentage of your actual Available Stock level.

    9) End When allows you to set a ‘false zero’ for the channel. This means it will send Out of Stock when the available stock reaches the value set in this value.

    10) Ensure you click Save at the bottom of this window to apply any changes.

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Channel Listing Settings

Linnworks.net periodically checks the channel for the current listings you have on the channel, their titles and SKUs, so that the Mapping Tool can be used correctly. It can be triggered manually, should you have made changes directly on the channel and outside of Linnworks.

    1) In Linnworks.net, select Settings.

    2) Select Channel Integration.

    3) Locate the Bol.com entry. Click the Configuration button.

    4) In the Listings section, the information reflects the information Linnworks currently has about your listed items on the Bol.com marketplace.

    If there is a tick by listing download in progress, Linnworks is downloading the current listings, and cannot be interrupted.

    The Listing download start time value is the time the last download/update was started.

    The Last listing download completion time value tells you the last successful download completed and was imported into Linnworks.

    The Listing download estimated completion reflects Linnworks’ best estimate of when the most recent or current download should complete. The Download Listings button instructs Linnworks to retrieve the latest listing information, and ticks the Listing Download in Progress box. This can only be used once every 4 hours maximum, and will warn you if you try to use it more frequently.

    5) Ensure you click Save at the bottom of this window to apply any changes.

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Order Settings

This section reflects activities affecting the Linnworks Order Sync on your Bol.com channel integration. Linnworks downloads orders from Bol.com with the status shipping in Progress.

    1. In Linnworks.net, select Settings.

    2. Select Channel Integration.

    3. Locate the Bol.com entry. Click on the Configuration button.

    4. In the Order section, there are two options.

    Despatch Notes, when enabled, allows Linnworks to send information about orders that have been processed in Linnworks. Orders that are processed in Linnworks are updated to the status Shipped on Bol.com.

    The Order Sync Date reflects the date and time of the last successful order download and update for the current Bol.com channel integration.

    5. Click Save at the bottom of this window to apply any changes.

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API Settings

These settings are used to enable Linnworks and your Bol.com account to connect, and are covered in Step 1.

Click Save at the bottom of this window to apply any changes.

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Mapping mapping-icon

Linnworks.net uses the Mapping Tool to ensure that it knows which SKUs in its inventory are connected to which listings on Bol.com. As such, you should ensure that all of your listings are mapped correctly, or stock levels and prices will not update correctly, and orders may not be picked accurately.

    1) In Linnworks.net, select Settings.

    2) Select Channel Integration.

    3) Locate the Bol.com entry. Click on the Mapping button (see above).

This screen is divided into 2 sections.

On the left is the listing Linnworks is aware of on your Bol.com Channel. If this is not correct, or a change is missing, you should see the Download Listings button in the Listings section of the Channel Configuration.

On the right is a Linnworks Inventory Search Tool.

Each has its own Search box.

In the bottom left hand corner of the window is a status section. It shows the Total Number of Listings on the channel, and then beside it the Unlinked and Linked numbers. Linked listings are connected to a Linnworks Inventory item to allow updates and recognition, Unlinked are not. Ideally there should be no unlinked listings.


Linking items Automatically

If the SKUs in your inventory match the SKUs used on the listings, you can ask Linnworks to link them all for you.

    1) Click the Settings button in the top left hand corner (with a gear on it)

    2) Select Link All By.

    3) Select SKU.

    4) Linnworks will map all those listings that have a SKU which matches a SKU in the Linnworks Inventory.

    5) Check the Linked and Unlinked values once this is complete.


Linking Items Manually

If the SKUs in your inventory do not match the SKUs used on the listings, you can make the link manually.

    1) Use the left hand list and Search to find the listing to be linked.

    2) Click on it to highlight and select it.

    3) In the right hand list, use the Search box to find the correct Linnworks Inventory item to link it to.

    4) Click on the Link button beside it with the listing highlighted.

    5) Repeat for other listings to be linked manually.


Creating Linnworks Inventory items and Mapping

If there are no SKUs in your inventory match to the SKUs on the listings, you can ask Linnworks to create basic Inventory items for you, and link them.

    1) Use the left hand list and Search to find the listing to be linked.

    2) Click on the Create button.

    3) A new item will be created in the Linnworks inventory using the Name, Price and stock level, as well as the SKU from the listing. This will be linked to the SKU.

    4) This can be updated with other information later in the Inventory.

    5) Repeat this for other listings that have no Linnworks inventory equivalent.


Price Change Functionality

Price Change only works for listings that are correctly linked to a Linnworks Inventory item in the Mapping Tool.

    1) Open Linnworks.net.

    2) Select Inventory.

    3) Select My Inventory.

    4) Use Search to locate the Inventory item that requires a Price Change on Bol.com.

    5) Click on the SKU to edit the item.

    6) Click on the Listing Descriptions tab.

    7) Under the Product Pricing by Channel section, click on Add New.

    8) Enter the Source as Boldotcom.

    9) Enter the Sub Source as the account name of the Bol.com channel.

    10) Enter the Price.

    11) Click on + add to complete.

    12) If there is already an entry present for the correct Source and Sub Source, double click the Price to edit it, and then hit Enter.

    13) Close the SKU window when you have finished.

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