Packages available ( ex vat): £50+VAT/ per month

LinnPOS is an application which connects Linnworks.net with eBusiness Guru's Point-Of-Sale software solution, providing you with complete control of stock and orders from your Retail or Wholesale shop alongside your eCommerce channels.

Linnworks sellers with a retail or wholesale shop should consider purchasing LinnPOS because it helps them to manage the process of order management, stock management, and inventory management between their shop and Linnworks more effectively. After accepting a transaction in store, no need to worry about re-creating the same order again in Linnworks, LinnPOS will push your processed orders through in the retail store into Linnworks automatically. Once orders are processed, LinnPOS will synchronise with stock levels and so stock adjustments will be made. Users can also create new products for Linnworks using LinnPOS and vice versa, with a touch of a button!

LinnPOS lets you:

• Sync orders From LinnPOS to Linnworks once paid for and completed in store
• Map the products in LinnPOS with your Linnworks products
• See products created in LinnPOS also in Linnworks
• See products created inLinnworks also in LinnPOS
• Stock levels updated in sync between LinnPOS and Linnworks
• Consistent reporting for orders, product updates, and products creation

Step 1:Installation Process

To install Linn POS, you must first install it from within Linnworks.net
a) Login to Linnworks.net
b) Select Settings in the left-hand menu bar
c) Select the Application Store option
d) Click on “Linn POS”
e) Click on Install

Step 2:How to open Linn POS App

• First, Login to Linnworks.Net.
• In the left menu, there are different buttons. Select the one at the bottom labeled Linn POS to open it.
• Registration page open. User has to tick mark on terms and condition and need to press Register Now button.
• Then Linn POS App open in Linnworks.Net

Step 3:Using LinnPOS

Once the LinnPOS app is installed in Linnworks, on left side of menu screen, a LinnPOS button will appear. Please click on it.

Once opened, the main screen will be opened, with 6 options.

2.1 LinnPOS Connection
2.2 Location Mapping
2.3 Column Mapping
2.4 Channel Mapping
2.5 Synchronization
2.6 Reports

Step 4:LinnPOS Connection

1. Clicking on the LinnPOS Connection option opens a screen with these details:

  • Company Name: Display the company name.
  • Account Token: Display account token details.
  • Account Secret: Display account Secret Key details.
    None of these items is editable by the user, it is displayed for reference and diagnosis purposes.
  • These details are provided by your eBusiness Guru account manager

Step 5:Location Mapping

Clicking on Location Mapping opens a screen with the below options:

  • Stock Update to Linnworks Location: This dropdown field contains all the Locations setup in your Linnworks Inventory. Select the location which the LinnPOS will adjust when it processes orders for stock.Initially default.
  • Order download to Linnworks location: This dropdown field contains all the Fulfillment Locations setup in your Linnworks Account. Select the location orders from LinnPOS will be assigned against. Initially default.

Step 6:Column Mapping

Clicking on column mapping opens a screen allowing you to customize the mapping between the fields in aLinnPOSproduct and those in a Linnworks inventory item. Many can be customised:

  • LinnPOS Fields: This column contains the names of eachof the LinnPOSproduct fields.
  • Select Linnworks Field: This column has a dropdown containing all of the product field names in the Linnworks inventory, including Extended Properties. You cannot map 2 LinnPOS Fields to the same Linnworks product field.

Once all the fields are mapped between LinnPOS and Linnworks, click on the Save button to store the new configuration.


Step 7:Channel Mapping

Clicking on ChannelMapping opens a product mapping screen, as shown below:

This allows you to define the relationship between the products in the LinnPOS and Linnworks Inventory. You can link a product in LinnPOS to an existing Linnworks product, or create a new Linnworks product where a LinnPOSproduct doesn’t currently exist in Linnworks. This ensures that Linnworks can keep track of the orders and stock usage correctly.
• To create a product in Linnworksfrom a LinnPOS Product and link it:

1. Select the correct product in the lefthand (LinnPOS) pane. A tick should show.
2. Click on the button labelled Create. 3. An equivalent product should be created in Linnworks, showing in the righthand pane. 4. The LinnPOS product entry will show that it is mapped to the new Linnworks product.

When a product is created in Linnworks by the LinnPOSChannel Mapping screen, it will contain certain basic information. It can be updated by hand, or using the Linnworks Data Import tools.

This can also be performed in the righthand pane, if items are in Linnworks but not in LinnPOS.

• To delete the link between a product in Linnworks and a LinnPOS Product:

1. Select the correct product in the lefthand (LinnPOS) pane. A tick should show.
2. Click on the button labelled Unlink.
3. The 4th Column should clear, to show that the product is unlinked. The button should revert to Create.

This can also be performed in the righthand pane, if items are in Linnworks but not in LinnPOS.

• To create and link multiple products simultaneously:

1. Select multiple entries in the lefthandLinnPOS pane by ticking the boxes beside them (in this case, 3 items)
2. Click on the Create Selected button.
3. A new product should be created for each in Linnworks, and the LinnPOS entries should update to reflect the link.
This can also be performed in the righthand pane, if items are in Linnworks but not in LinnPOS.

• Create and link a product in LinnPOS from a Linnworksproduct:

1. Select the correct product in the righthand (Linnworks) pane. A tick should show.
2. Click on the button labelled Create.
3. An equivalent product should be created in LinnPOS, showing in the righthand pane.
4. The Linnworks product entry will show that it is mapped to the new LinnPOS product.

• To create and link multiple products simultaneously:

1. Select multiple entries in the righthand Linnworks pane, by ticking the boxes beside them (in this case, 3 items)
2. Click on the Create Selected button.
3. A new product should be created for each in LinnPOS, and the Linnworks entries should update to reflect the link.


If the product exists in both the Linnworks and LinnPOS inventories, you can select the item in the left-hand (LinnPOS) pane, and use the Link button by the product in the righthand (Linnworks) pane to form the connection between the products.

Step 8:Synchronization

Clicking on the Synchronisation option opens a screen with the functionality below:

• Product Update: This can be enabled or disabled, allowing you to choose if Linnworks can send updated product details to LinnPOS. Ex. Product name, Price, Weight, Product Description.
1. The Sync Frame dropdown selects the period of Sync (Minutes, Hours, Days, or Specific time)
2. The fourth column contains the specific interval (How many Minutes, Hours, Days between updates), or the Specific Time the Update will occur each day if this option is selected.

• Order Sync: This can be enabled or disabled, allowing you to choose if Linnworks can receive order information from LinnPOS. When enabled, you can choose the frequency that the LinnPOS app checks for updates.
3. The Sync Frame dropdown selects the period of Sync (Minutes, Hours, Days, or Specific time)
4. The fourth column contains the specific interval (How many Minutes, Hours, Days between updates), or the Specific Time the Update will occur each day if this option is selected.

• Once the synchronisation is configured, click on the Savebutton. This will preserve and apply the settings.

Step 9: Reports

Once click on Reports menu option, dropdown has below option:

1 Order Sync History Report
2 Failed Order Sync History Report
3 Newly Listed Product Report
4 Failed Newly Listed Product Report
5 Product Update History Report

8.1 Order Sync History Report:

This tab summarises the orders synchronized from LinnPOS to Linnworks. It can be filtered by date, or searched by LinnPOS Order ID

Filtering:
We can limit which orders are shown by defining a period of time in which we want to focus.

Start Date:
We can set the start date for the search window, which filters based on the Order creation date.

End Date:
We can also set the end date for the search window.

Order Type:
This is a dropdown, containing options for the different types of orders in LinnPOS (Sale, Exchange and Refund). When selectedit applies an additional filter to the data as well as the date range.

The orders returned will then be limited to those created on a day falling between the two, inclusive of the days specified and excluding those orders which do not match the selected order type.

Order Id:
This returns only the specified Order, if present.

Once the filtering options are set, use the SEARCH button apply the filters to the report.



8.2 Failed Order Sync History Report:

This report displays the details of any orders that were not synced/created successfully in Linnworks.

Filtering:
We can limit which orders are shown by defining a period of time in which we want to focus.

Start Date:
We can set the start date for the search window, which filters based on the Order creation date.

End Date:
We can also set the end date for the search window.

Order Type:
This is a dropdown, containing options for the different types of orders in LinnPOS (Sale, Exchange and Refund). When selectedit applies an additional filter to the data as well as the date range.

The orders returned will then be limited to those created on a day falling between the two, inclusive of the days specified and excluding those orders which do not match the selected order type.

Order Id:
This returns only the specified Order, if present.

Once the filtering options are set, use the SEARCH button apply the filters to the report.



8.3 Newly Listed Product Report:

This report displays details of all products created in Linnworks by LinnPOS.

Filtering:
We can limit which orders are shown by defining a period of time in which we want to focus.

Start Date:
We can set the start date for the search window, which filters based on the Order creation date.

End Date:
We can also set the end date for the search window.

The products returned will then be limited to those created on a day falling between the two, inclusive of the days specified.

Once the filtering options are set, use the SEARCH button apply the filters to the report.



8.4 Failed Newly Listed Product Report:

This report displays details of all products that were not successfully created in Linnworks by LinnPOS.

Filtering:
We can limit which orders are shown by defining a period of time in which we want to focus.

Start Date:
We can set the start date for the search window, which filters based on the Order creation date.

End Date:
We can also set the end date for the search window.

The products returned will then be limited to those created on a day falling between the two, inclusive of the days specified.

Once the filtering options are set, use the SEARCH button apply the filters to the report.



8.5 Product Update History Report:

This report displays details of all the change products history, which field name is updated.

Filtering:
We can limit which orders are shown by defining a period of time in which we want to focus.

Start Date:
We can set the start date for the search window, which filters based on the Order creation date.

End Date:
We can also set the end date for the search window.

The products returned will then be limited to those created on a day falling between the two, inclusive of the days specified.

Once the filtering options are set, use the SEARCH button apply the filters to the report.

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